Understanding the VoC Viewer

    

The VoC Viewer serves as your dedicated workspace for managing all in-progress Verifications of Competency. Organising your training oversight through this command centre allows you to track a person’s progress in real-time, ensuring you always know exactly how far along they are in their qualification journey.

This guide covers:

  • Searching for specific individuals or filtering by a VoC Asset Role.
  • Expanding records to view child skills and track granular progression.
  • Editing records to update critical details like logbook hours.
  • Sending SMS reminders directly from the viewer to prompted workers.
  • Managing the entire VoC lifecycle from commencement to completion.

Your team’s training and assessment pipeline is now visible and easy to manage.

💡 Power User Insight: Use the VoC Viewer to identify workers who are close to completing their practical requirements. By filtering for specific child skills like “Logbook Hours,” you can prioritise these individuals for upcoming shifts, helping them reach their competency targets faster and increasing your pool of fully qualified operators.