Understanding the SMS page

    

The SMS page serves as your mission control for managing all outgoing system SMS communications. Organising your mobile broadcasts through this central hub allows you to send one-way updates and review a complete, time-stamped log of every message sent from the platform, including those triggered by the Job Scheduler or VoC processes.

This guide covers:

  • Sending a new one-way SMS broadcast to individuals or groups.
  • Using Tags to message entire teams or project cohorts at once.
  • Searching and sorting your SMS history log for quick reference.
  • Viewing the specific content of sent messages or deleting records.

Your mobile communication is now centralised, tracked, and easy to manage.

💡 Power User Insight: Use the SMS broadcast feature for urgent, time-sensitive site updates that cannot wait for an email. Because the system logs every SMS sent via the Job Scheduler, you maintain a definitive record of exactly when a worker was notified of a shift change or site emergency, ensuring full operational accountability.