Understanding the SMS page

The SMS screen is your mission control for managing all system SMS communications. From here, you can broadcast one-way messages and review a complete log of every SMS sent from the platform, including those from the Job Scheduler or VoC processes.

This guide covers:

• Sending a new one-way SMS broadcast.
• Using tags to message entire groups at once.
• Searching and sorting your SMS history log.
• Viewing the content of a sent message or deleting it.

You’re now all set to manage your team’s SMS communications from one central hub. Too easy!