The Communications section is your central hub for keeping your team and partners informed. Managing every message from this single interface ensures that your direct updates and automated notifications are tracked, providing a complete historical record of all site-related correspondence.

This section covers:

• Using the Mailbox to send individual or bulk emails.
• Broadcasting important updates via the SMS page.
• Accessing the historical log for a perfect record of all messages.
• Configuring the Alerts feature as a compliance safety net.
• Automating email reminders for expiring qualifications.

Your team and partners are now connected through a single, auditable communication stream.

💡 Power User Insight: Use the Alerts feature to automate your “chase-up” process for expiring tickets. By setting these notifications to trigger 30 or 60 days before an expiry date, the system handles the administrative burden of reminding workers to renew their qualifications, keeping your workforce site-ready without manual intervention.