GO! Site Ready Documentation

Clear Guides & Quick FAQs to get you sorted! Welcome to our Support Hub!

It’s packed with user guides and FAQs to help you master GO! Site Ready without breaking a sweat. You’ll also get a fair dinkum idea of how our software can get your business running smoother than ever.

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Browse Your Topics

Operations

Assets

Reporting

Jobs/CRM

Communications

Administration

Frequently Asked Questions

Settings


Assets

What are Identifiers and why are they important?

An Identifier is the unique ’name tag’ you give to every piece of equipment in GO! Site Ready. It is a mandatory field that ensures every item, from a power drill to a dump truck, can be uniquely tracked—especially those without a serial number.

Here’s why they are so important:

  • Guaranteed Unique Tracking: They ensure every piece of equipment has a unique name, making it easy to search for and manage.
  • Total Flexibility: You can create any naming system that works for your business (e.g., “EX005” for an excavator, or using the registration number).
  • Job Scheduler Visibility: This is the key benefit in practice. When you assign a piece of equipment to a person, its Identifier appears when you hover over the equipment icon on the Job Scheduler. This tells you at a glance exactly which machine is assigned to which job.


Operations


Jobs/CRM


Getting Started FAQs

Setup for GO! Site Ready is quick and easy. Most teams are up and running in less than a day. Once your account is created, you can start adding users and uploading requirements within 15 minutes.

Yes! You can find everything you need to get started in our YouTube tutorials and knowledge base, which cover setup and everyday use step by step. If you’d like more personalised help, our team is always available for calls and extra support.

General FAQs

Go! Site Ready is a workforce compliance and coordination platform designed for contractors in high-risk, complex industries like mining, civil, and heavy construction. It’s built for mobilisation coordinators, compliance admins, and operations managers who need their crews cleared, compliant, and on-site without admin chaos.

The platform automates compliance checks, tracks expiring licenses and certifications, and lets you assign jobs with ease. Most users save several hours per week per project because they’re not chasing paperwork or re-keying information.

No. Go! Site Ready is built for busy contractors, not software developers. The interface is simple and intuitive, and most teams are up and running in less than a day.

Yes, You can use GO! Site Ready from your phone or tablet - even offline. This means you can check compliance or update records on the spot. Whether you’re in your ute or at the gate.

Plans start from $AUD 49/month and scale based on the number of assets you need. There are no hidden fees, and you can cancel or upgrade at any time. We also offer a 30-day free trial.

How do I cancel a Stripe subscription?

To cancel your Stripe subscription, follow these steps:

  1. Log in to your account: Go to your account dashboard where your subscription is managed.
  2. Navigate to Billing or Subscriptions: Find the section labeled “Billing,” “Subscriptions,” or similar.
  3. Select your active subscription: Click on the subscription you wish to cancel.
  4. Choose Cancel Subscription: Look for an option to “Cancel,” “End,” or “Manage” your subscription. Click it.
  5. Confirm cancellation: Follow the prompts to confirm your cancellation. You may be asked to provide a reason or confirm your choice.

After cancellation, you’ll typically retain access until the end of your current billing period. If you have any issues or need help, contact support for assistance.



Administration

Must-Have, Should-Have, or Nice-to-Have?

When you add a skill requirement to an Asset Role, you need to classify its importance. This helps you prioritise training and understand compliance gaps at a glance.

🟢 Mandatory (Must-Have)

These are non-negotiable requirements, often needed to meet legislative or critical safety standards. An asset is not considered compliant for the role without these skills.

🟡 Elective Priority (Should-Have)

These skills are considered essential for the role by your organisation but are not legally mandated. They are key to performing the job effectively and to a high standard.

⚪ Elective (Nice-to-Have)

These are desirable skills that add value but are not essential for day-to-day duties. Think of them as a bonus qualification.

How does the TNA work in GO! Site Ready?

The TNA provides a powerful and flexible way to manage compliance by letting you define skill requirements at three distinct levels:

  1. The Asset Role (Your Organisational Requirements)
    1. This is the baseline for a role, regardless of location. Here, you create roles like ‘Electrician’ or ‘Light Vehicle’ and define the core skills your business requires for that role.
  2. The Worksite (General Site Requirements)
    1. This applies to a specific location. Here, you set the skills that everyone must have to enter a particular worksite, no matter what their role is (e.g., a mandatory ‘General Site Induction’).
  3. The Worksite Asset Role (Specific Requirements for a Role at a Site)
    1. This is the most granular level. It lets you set extra requirements for a specific role only when they are at a specific worksite. For example, an ‘Electrician’ might need a special ‘High Voltage Permit’ only when working at ‘Site Alpha’, but not at your main office.

The system checks an asset’s skills against all three levels to determine their true compliance status for any given situation.

Where can I see TNA results?

Once your TNA is configured and roles are assigned, the results automatically appear in several key areas across the platform:

  • The Dashboard: The TNA widget gives you a live, at-a-glance view of your team’s compliance status.
  • The TNA Report: A detailed report that you can run anytime or schedule to be sent out automatically.
  • The Compliance Finder: Allows you to perform real-time checks to see who is compliant for a specific role based on your TNA.
  • An Asset’s Profile: The ‘Compliance’ tab within a person’s or equipment’s profile shows a detailed breakdown of their status against their assigned roles.
  • The Worksite’s Profile: The ‘Compliance’ tab within a worksite shows who does or does not meet the specific requirements for a role at that site.

Archive or Quarantine: What’s the Difference?

Not sure whether to Archive or Quarantine a competency? Here’s the simple difference:

📁 Archive It (Permanent)

Use this for competencies you’re done with for good.

  • Best for: Old skills, retired equipment, or replaced procedures.
  • Why: It permanently cleans up your active list and reduces your liability for outdated training.

📁 Quarantine It (Temporary)

Use this for competencies you just need to pause for a while.

  • Best for: Seasonal roles or hired machinery that has temporarily left the site.
  • Why: You can reactivate it with one click when it’s needed again, saving you setup time.

The Bottom Line:

Your System, Your Rules. Use them in the way that best suits your operation!

What are Skills and why do they matter?

What are they?

In GO! Site Ready, a ‘Skill’ is any qualification, licence, certification, or training you need to track. The Skills page is your central library where you create these items, such as a Driver’s Licence for a person, a Roadworthy Certificate for equipment, or a WorkCover Policy for a company.

Why do they matter?

They are the essential building blocks of your entire compliance system. By creating a skill here first, you can then assign it to people, equipment, or worksites to track their compliance, ensuring everyone and everything is qualified and ready for work.


Support

What in-app help is there?

GO! Site Ready has several built-in tools to help you find answers quickly and easily. Before reaching out, we recommend checking these resources first.

  • The Help Drawer (?) Click the question mark icon on any page to open a drawer with detailed user guides and video tutorials relevant to the section you’re viewing.
  • Info Icons (ⓘ) Hover your mouse over any info icon for a quick summary of what that page or feature does.
  • Your AI Assistant 🤖 Located in the bottom-right corner, our AI Assistant can search our entire knowledge base. Just ask it a question to find the most relevant articles and guides.
  • YouTube & Documentation Site For our complete library of resources, visit our YouTube channel for video tutorials or our official Documentation Site for the User Guides found within the pages of GO! Site Ready.

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No dramas. If our guides haven’t quite hit the mark, our support team is ready to help. Lodge a ticket with your question and we’ll get right on it for you.