Clear Guides & Quick FAQs to get you sorted! Welcome to our Support Hub!
It’s packed with user guides and FAQs to help you master GO! Site Ready without breaking a sweat. You’ll also get a fair dinkum idea of how our software can get your business running smoother than ever.
An Identifier is the unique ’name tag’ you give to every piece of equipment in GO! Site Ready. It is a mandatory field that ensures every item, from a power drill to a dump truck, can be uniquely tracked—especially those without a serial number.
How do I cancel a Stripe subscription?
To cancel your Stripe subscription, follow these steps:
After cancellation, you’ll typically retain access until the end of your current billing period. If you have any issues or need help, contact support for assistance.
When you add a skill requirement to an Asset Role, you need to classify its importance. This helps you prioritise training and understand compliance gaps at a glance.
These are non-negotiable requirements, often needed to meet legislative or critical safety standards. An asset is not considered compliant for the role without these skills.
These skills are considered essential for the role by your organisation but are not legally mandated. They are key to performing the job effectively and to a high standard.
These are desirable skills that add value but are not essential for day-to-day duties. Think of them as a bonus qualification.
The TNA provides a powerful and flexible way to manage compliance by letting you define skill requirements at three distinct levels:
The system checks an asset’s skills against all three levels to determine their true compliance status for any given situation.
Once your TNA is configured and roles are assigned, the results automatically appear in several key areas across the platform:
Not sure whether to Archive or Quarantine a competency? Here’s the simple difference:
Use this for competencies you’re done with for good.
Use this for competencies you just need to pause for a while.
Your System, Your Rules. Use them in the way that best suits your operation!
In GO! Site Ready, a ‘Skill’ is any qualification, licence, certification, or training you need to track. The Skills page is your central library where you create these items, such as a Driver’s Licence for a person, a Roadworthy Certificate for equipment, or a WorkCover Policy for a company.
They are the essential building blocks of your entire compliance system. By creating a skill here first, you can then assign it to people, equipment, or worksites to track their compliance, ensuring everyone and everything is qualified and ready for work.
GO! Site Ready has several built-in tools to help you find answers quickly and easily. Before reaching out, we recommend checking these resources first.
No dramas. If our guides haven’t quite hit the mark, our support team is ready to help. Lodge a ticket with your question and we’ll get right on it for you.